Get the IT support you need
We’re here to help, no matter what IT issue you have. We’ve made it fast and easy to get assistance. For EMERGENCIES please phone as that will be the fastest way to contact us.
OPTION 1: EMAIL
Send an email with a description of your IT issue.
Please include:
- Your name
- Your call back number
- Details of the issue including:
- When did the issue first start happening?
- What is the impact of the issue?
- Any other useful information.
We’ll send you an automated response with your ticket number, and we’ll start working on your issue.
OPTION 2: PHONE
Our friendly staff will answer your call, get all the information they need, and will try to fix your issue while you’re on the phone. Our business hours are 8:00 AM to 5:00 PM Mountain Standard Time, Monday through Friday. A technician is always available to deal with critical issues outside business hours.
OPTION 3: ONLINE
Create a ticket online Here
Your issue will be automatically logged into our help desk system and we’ll start work as soon as possible. You will need a iF1 user account. You can also log into the system any time to see how we’re resolving your issue.