OPTION 1: EMAIL

Send an email with a description of your IT issue.

Please include:

• Your name
• Your call back number
• Details of the issue including:
  • When did the issue first start happening?
  • What is the impact of the issue?
  • Any other useful information.

We’ll send you an automated response with your ticket number, and we’ll start working on your issue.

OPTION 2: PHONE

Call 1-888-777-1157.

Our friendly staff will answer your call, get all the information they need, and will try to fix your issue while you’re on the phone. Our business hours are 8:00 AM to 5:00 PM Mountain Standard Time, Monday through Friday. A technician is always available to deal with critical issues outside business hours.

OPTION 3: ONLINE

Create a ticket online Here
Your issue will be automatically logged into our help desk system and we’ll start work as soon as possible. You will need a iF1 user account. You can also log into the system any time to see how we’re resolving your issue.